The picture below illustrates the main elements that ultimately led to the 4th largest security breach in the US in 2013 according to Identity Theft Resource Center.
Two main elements combined in 2011-2013 to create the perfect storm for the Maricopa Community College IT Department:
- MCCCD management ignored employee warnings as reported by the press.
- Hostile environment and fear in the workplace drove IT employees out.
These two elements created the perfect storm for MCCCD IT. Now, MCCCD is seeking to raise tuition and the tax levy to rehire and retrain employees. These funds will also be used to pay for expenses associated with the security breach.
The IT department at MCCCD lost its core IT staff in 2011-2013. It was deprived of institutional knowledge to support technology. Attempts to replace the staff with consultants failed and now they must rehire and retrain.